Managed Security & Incident Response
Detection and a tested response capability — without the cost of standing up your own 24×7 SOC. We monitor endpoints, identity and cloud, engineer detections from attacker behavior, and keep a rehearsed incident-response plan ready for the day it's needed. Built for CISOs and security teams who need eyes on glass out of hours and a plan that works when minutes matter.
Why this matters to the business
- No eyes on glass out of hours Attacks happen at night and on weekends — precisely when no one is watching.
- Tools without anyone watching them EDR and SIEM generate alerts that pile up unreviewed until an incident forces attention.
- No tested incident response plan When a breach hits, decisions get made in panic instead of from a rehearsed playbook.
- Regulatory reporting under pressure CERT-In's 6-hour clock and sector rules collide with containment at the worst possible moment.
Capabilities
Managed detection & response (MDR)
Monitoring of endpoints, identity and cloud with triage by analysts who cut noise, not tickets.
SIEM strategy & engineering
Use-case-driven SIEM design, log onboarding and detection engineering — whatever your platform.
Incident response retainers
Pre-agreed SLAs, playbooks and a team that already knows your environment when minutes matter.
Incident response & containment
Hands-on scoping, containment, eradication and recovery for active incidents.
Digital forensics
Evidence-sound investigation for incidents, insider cases and legal/regulatory proceedings.
Tabletop exercises
Leadership and technical simulations that find the gaps in your playbooks before a real incident does.
The CyberScales approach
- Detections built from attacker behavior (ATT&CK), not vendor default rules.
- Every alert answers: so what, and what do we do — or it doesn't page anyone.
- Response is rehearsed: retainer clients run at least one exercise a year with us.
- Post-incident, we fix root causes — the goal is to never fight the same fire twice.
Frameworks & references
Ideal for
- Organizations without a 24×7 SOC
- Regulated businesses (BFSI, healthcare)
- Companies with EDR/SIEM but no analysts
- Firms needing IR readiness or a retainer
- Boards concerned about breach response
Deliverables
- Managed detection & response coverage
- SIEM / detection engineering and use cases
- Incident response plan and playbooks
- IR retainer with agreed SLAs
- Tabletop exercise and readout
- Post-incident report and root-cause analysis
- Regulatory (CERT-In) reporting support
Outcomes
- Threats detected and triaged, day and night
- A rehearsed, tested response capability
- Faster containment when it counts
- Regulatory reporting handled under pressure
- Root causes fixed, not just fires fought
Engagement model
- 01 Onboarding & scoping
- 02 Detection engineering
- 03 Monitoring & triage
- 04 Incident response (as needed)
- 05 Tabletop & readiness
- 06 Continuous tuning
Common questions
We already have EDR — do we need MDR?
EDR is a sensor; MDR is someone competent watching it. Unmonitored EDR catches attacks nobody responds to.
What are CERT-In's reporting requirements?
Specified incidents must be reported within 6 hours in India. Our retainer includes reporting support so compliance doesn't compete with containment.
How fast do you respond to an incident?
Retainer clients get pre-agreed SLAs and a team that already knows their environment — the difference between hours and days when it matters.
Do we need to replace our current tools?
No. We're tooling-neutral and work with your existing EDR, SIEM and cloud logs, tuning them rather than replacing them.
Can you run a tabletop before we commit?
Yes — a tabletop exercise is often the best first step to expose gaps in your current plan and decide what coverage you actually need.
Discuss your Managed Security & IR challenges
A focused 30-minute scoping call — useful, and pressure-free. We'll tell you honestly what's worth doing, and what isn't.